Europa Analytics is the corporate service which monitors and evaluates the effectiveness and efficiency of the European Commission's websites on Europa. It uses the open-source analytics platform Piwik which runs on a PHP/MySQL webserver. The installed instance is fully controlled by the European Commission and complies with EU data protection law. Piwik is in compliance with EU data protection laws as stated, amongst others, in the documents below. This means that it ensures end-user data protection thanks to features such as source data anonymisation and opt-out mechanisms for users. ACER adopted EUROPA Analytics as web analytics platform in July 2017.
Europa Analytics' privacy protection aspects have been validated by the Data Protection Officer of the European Commission.
Europa Analytics is configured to use the second level domain europa.eu (used by European institutions' websites) and to store first-party cookies that expire after 13 months. A cookie is a small piece of data that a website asks the visitor to be stored on his/her computer or mobile device.
Cookies used by Europa Analytics enable the EC to track the following information about visitors:
To improve the accuracy of the produced reports, information is also stored in first-party cookies and then collected by Europa Analytics:
The data collected contain no personal information and cannot be used to identify a particular visitor. They will not be shared with any other organisations for marketing, market research or commercial purposes. Persistent cookies contain no personal information; a random ID is generated by Piwik which enables Europa Analytics to identify when a user returns to the site. All persistent cookies have an expiration date (i.e. 13 months), following which they are automatically removed from the user's device.
The European Commission retains full responsibility and control of the data collected through first-party cookies and tags by storing the data in servers fully owned and controlled by the European Commission.
To check your current status and make your choice, tick the corresponding box in the text appearing below.
The European Commission manages on behalf of all EU institutions and bodies the Inter-Institutional website (europa.eu). Visit the following legal notice page to opt out from being tracked on these pages.
Choosing not to be tracked by Piwik does not affect your navigation experience on Europa sites.
"Do Not Track" is a technology that enables visitors to opt out from being tracked by websites for whatever purpose including the use of analytics services, advertising networks, and social platforms. To enable the "Do not track me" option in your browser:
Europa Analytics respects visitors' preference and will not track visitors which have enabled the “I do not want to be tracked” option in their web browsers.
One of the following cases is possible:
All analytics data communication is encrypted via SSL protocol.The analytical reports generated by Europa Analytics can only be accessed through the European Commission Authentication System (ECAS) by the European Institutions staff or by duly authorised external sub-contractors, who may be required to analyse, develop and/or regularly maintain certain sites.
Note: Institution, city and country origin are determined from the full IP, then stored and aggregated before the mask is applied.Europa Analytics uses an IP anonymisation mechanism that automatically masks a portion of each visitor's IP (Internet Protocol), effectively making it impossible to identify a particular Europa visitor.
Europa Analytics automatically deletes visitors' logs after 13 months. Anonymised and aggregated data are stored for an indefinite period by the European Commission for analysis purposes.
Any specific question concerning the storage and use of Europa Analytics data can be sent via the contact form on Europa.eu.
The Opinion of the Independent Centre for Privacy Protection in Germany says Piwik can be used in compliance with data protection laws
The Opinion of the Independent Centre for Data Privacy Protection in France (CNIL) recommends Piwik for compliance with data protection laws
The Opinion of the French CNIL recommends Piwik: the only analytics tool that does not require Cookie Consent
More information on Europa Analytics
More information on Piwik and its features
More information on Piwik and web privacy
Agency for the Cooperationof the Energy Regulators
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© Agency for the Cooperation of Energy Regulators, 2017.